Hello, I’m Mark.
Specializing in human-machine interactions, I build and scale customer-centered products and teams that envision and plan for the future, executing an innovative, sustainable portfolio of products, services, and experiences.
Executive Leadership
Scaling and maturing teams and capabilities
Elevating craft and ways of working
Expanding the value of design
Instilling vision, purpose, and culture
Product & Experience Design
Quant/Qual research
Workshop design and facilitation
Stakeholder management and collaboration
Rapid testing and iteration
Design language and UX/UI
Innovation, Research, & Strategy
New Products, Services, and Business Models
ML/AI
Digital/Physical
Strategic foresight
Process innovation